Night Auditor
Pyramid Global Hospitality · Burlington, MA
- On site
- Full-time
- $41,600 / year
- Burlington, MA
Job highlights
- Audit overnight guest accounts and reports.
- Provide exceptional customer service to guests.
- Handle check-ins and check-outs efficiently.
- Resolve guest issues and ensure satisfaction.
- Support other departments as needed.
About the role
Night Auditor - Front Desk Team
Pyramid Global Hospitality is seeking a motivated Night Auditor to join our Front Desk team at the Boston Marriott Burlington. This role is crucial for creating memorable guest experiences during overnight hours, typically from 11 PM to 7 AM. If you have a passion for service, a keen eye for detail, and an outgoing personality, we encourage you to apply.
About Pyramid Global Hospitality
Pyramid Global Hospitality prioritizes its people, fostering a supportive and inclusive work environment that encourages diversity, growth, development, and wellbeing. We offer comprehensive benefits, including health insurance, retirement plans, paid time off, and unique perks like wellness programs and employee hotel rates. With over 230 properties worldwide, we provide ongoing training and development opportunities for career advancement. Join our team and be part of a company committed to exceptional guest experiences.
About the Boston Marriott Burlington
At the Boston Marriott Burlington, we strive to be the best employer in the area, distinguished by our culture, comprehensive benefits (including 401k with company match), and lucrative bonus programs. We are looking for individuals with a genuine passion for service who align with our core values of personal development, people focus, and a desire for success. Every team member plays a vital role in delivering outstanding service and memorable guest experiences.
What You Will Do
- Assist guests in discovering their ideal
Skills & topics
- Night Auditor
- Front Desk Agent
- Hospitality
- Customer Service
- Hotel Operations
- Guest Relations
- Auditing
- Overnight Shift
- Boston Jobs
- Marriott
How to get hired
- Tailor your resume: Highlight your customer service, attention to detail, and overnight shift experience. Quantify achievements where possible.
- Showcase your personality: Emphasize your outgoing, engaging nature and passion for service in your application and during interviews.
- Demonstrate detail orientation: Provide examples of how you ensure accuracy and follow procedures meticulously, especially in reporting.
- Highlight overnight availability: Clearly state your ability and willingness to work the required overnight hours, including weekends and holidays.
Technical preparation
Behavioral questions
Frequently asked questions
- What are the typical hours for the Night Auditor role at Boston Marriott Burlington?
- The Night Auditor typically works overnight hours, generally from 11 PM to 7 AM, including weekends and holidays. This role requires a consistent ability to work these specific overnight shifts.
- What is the pay rate for a Night Auditor at Pyramid Global Hospitality?
- The compensation for the Night Auditor position is $20.00 per hour. Actual compensation may vary based on factors such as experience, skills, and location.
- What benefits does Pyramid Global Hospitality offer its employees?
- Pyramid Global Hospitality provides a comprehensive benefits package, including health insurance, retirement plans (like 401k with company match), and paid time off. Additional perks include wellness programs and employee hotel discounts.
- What are the key responsibilities of a Night Auditor at this hotel?
- Key responsibilities include checking guests in and out, ensuring accurate credit information, managing house banks, generating daily reports, resolving guest issues, promoting hotel programs, and assisting other departments. A strong attention to detail is crucial for daily and weekly report generation and auditing procedures.
- What qualifications are needed to be considered for the Night Auditor position?
- We are looking for candidates with the ability to work overnight hours, a high attention to detail, a high school diploma or equivalent, and strong computer, verbal, and written communication skills. An outgoing and engaging personality with a desire to make an impact is also essential.
- How can I make my application stand out for the Night Auditor role?
- To make your application stand out, emphasize your proven ability to work overnight shifts, your meticulous attention to detail in handling reports and guest information, and your outgoing personality and commitment to exceptional guest service. Highlight any experience in hospitality or customer-facing roles.
- Does Pyramid Global Hospitality offer career growth opportunities?
- Yes, Pyramid Global Hospitality is committed to employee development and offers ongoing training and development opportunities to help team members build skills and advance their careers within the company.
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