Virtual Customer Service Assistant

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Virtual Customer Service Assistant based in United States.

The Virtual Customer Service Assistant will support clients remotely by helping them understand their available benefits, answering questions, and providing responsive ongoing service. This is a fully remote opportunity designed for individuals who value flexibility, professional development, and meaningful client relationships. You will communicate with clients through virtual meetings and phone appointments while assisting with applications, enrollments, and policy updates. The role combines customer service, relationship management, and professional development in a supportive virtual environment. Comprehensive training and mentorship are provided, making the opportunity accessible to candidates without prior insurance experience. High performers can also develop their skills through coaching, leadership programs, and advancement opportunities.