Mediation Services Coordinator

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Mediation Services Coordinator based in Canada.

This role offers an opportunity to support a community-focused mediation initiative designed to help condominium communities resolve disputes constructively and efficiently.
You will coordinate the day-to-day administration of mediation cases, from intake and eligibility screening through scheduling, case tracking, and follow-up.
As a central point of contact, you’ll work closely with applicants, participants, volunteer mediators, and other stakeholders.
The role combines program coordination, case administration, stakeholder support, records management, and program evaluation.
You’ll contribute to a pilot program where accurate data, responsive service, and efficient processes are essential to measuring its impact.
The position is well suited to an organized, service-oriented professional who can manage sensitive information with discretion and professionalism.
You’ll also have opportunities to identify improvements and contribute to the future development of community-based dispute resolution services.