Insurance Customer Relations Specialist

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Insurance Customer Relations Specialist based in the United States.

This remote, customer-focused role offers an opportunity to build a career in personal lines insurance while helping customers understand and manage their coverage.
You will support customers by phone and digital channels, handling policy servicing, billing questions, coverage changes, and insurance quotes.
The position combines customer service, sales support, problem-solving, and insurance education in a structured, fast-paced environment.
You will work with multiple insurance carriers and serve customers across all 50 states, gaining broad exposure to insurance products and regulations.
The role includes pre-licensing training and requires obtaining a Property & Casualty insurance license.
Success will be measured through productivity, service quality, customer satisfaction, and your ability to build trusted customer relationships.
This is a strong opportunity for a service-oriented professional seeking growth, professional development, and a fully remote work environment.