Senior Customer Support Executive, Italian & French Speaking

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Customer Support Executive, Italian & French Speaking based in Switzerland.

This role offers the opportunity to become a key contributor to a global customer experience team supporting businesses across multiple regions.
You will help customers solve complex challenges while ensuring smooth, efficient, and personalized interactions across digital support channels.
Working in a fast-paced, international environment, you will collaborate with cross-functional teams to improve processes and customer outcomes.
The position requires a strong customer-first mindset, excellent communication skills, and the ability to take ownership of challenging situations.
You will also support team development by coaching colleagues, onboarding new team members, and sharing best practices.
This is an ideal opportunity for an experienced support professional who wants to make a measurable impact within a growing technology-driven organization.