Customer Success Partner, BrightPath

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Success Partner, BrightPath based in Australia.

This role is an opportunity to help schools successfully adopt educational technology that makes assessment more effective and manageable.
You will build trusted relationships with educators, school leaders, and teaching teams across Australia.
Your focus will be on thoughtful onboarding, ongoing training, product adoption, and long-term customer success rather than direct sales.
You will tailor support to each school's context, helping educators integrate digital tools into their curriculum and classroom practices.
You will also bring frontline educator insights back to product teams, influencing improvements based on real classroom needs.
The role combines education expertise, relationship management, training, and technology in a highly collaborative environment.
Based predominantly from home, you'll work with schools locally and interstate while collaborating with colleagues across Australia and the UK.