Customer Care Representative

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Care Representative based in the United States.

This fully remote role offers the opportunity to support individuals and families by helping them understand and access life and supplemental health benefit options. You will connect with clients virtually, build trusted relationships, answer questions, and guide customers through enrollment and service processes. The position is designed for motivated, customer-focused professionals who value flexibility and meaningful work. No prior insurance experience is required, with comprehensive virtual training, licensing guidance, and ongoing mentorship provided. You will work independently while remaining connected to a collaborative remote team. Strong performance can lead to bonuses, residual income opportunities, leadership development, and long-term career growth.