Customer & Member Success Specialist (WFH)

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer & Member Success Specialist (WFH) based in United States.

This is a fully remote opportunity for a service-oriented professional who enjoys helping clients and building lasting relationships. You will work directly with individuals seeking information about benefits and coverage, providing clear guidance and responsive support throughout their experience. The role is designed for people who value flexibility, professional development, and meaningful client interactions. No prior insurance experience is required, with structured training and ongoing mentorship provided. You will develop valuable communication, customer service, organizational, and leadership skills while working independently in a virtual environment. Performance-based incentives and advancement opportunities create a pathway for long-term professional growth.