GIS Application Specialist

GIS Application Specialist

Join the City of Toronto's Fire Services as a GIS Application Specialist and play a crucial role in supporting mission-critical GIS-enabled applications used for operational deployment. This permanent, full-time position offers a competitive hourly rate and involves supporting public safety technologies, spatial analysis, and database management.

About the Role

Reporting to the CAD/RMS Section Captain, you will be responsible for the direct operational support of CAD, Incident Records Management, and staffing systems. You'll maintain accurate spatial and geographic databases, address data discrepancies, and integrate address-based data with risk reduction applications. Your expertise will contribute to emergency response planning and the implementation of new GIS solutions.

Key Responsibilities

• Provide direct operational support for CAD, Incident Records Management, and staffing systems.
• Participate in an after-hours on-call rotation for mission-critical systems and mobile devices.
• Develop and maintain expert knowledge of CAD and other public safety technologies.
• Maintain accurate spatial and geographic databases for GIS-enabled applications.
• Address spatial data discrepancies and refine emergency response plans.
• Connect/integrate address-based data with risk reduction applications for a comprehensive community risk view.
• Contribute to emergency response planning with GIS expertise and spatial analysis.
• Coordinate with multidisciplinary teams for GIS solutions and enhancements.
• Assist with building, testing, documenting, installing, and training for GIS applications.
• Document data dictionaries, metadata, and workflows for geospatial assets.
• Conduct quality assurance checks to ensure data reliability.
• Work independently and collaboratively in a public safety environment.
• Utilize Microsoft SQL Server for support, troubleshooting, and optimization of GIS, CAD, and operational data systems.

Additional Requirements

• Maintain a high standard of professionalism, integrity, reliability, and credibility.
• Align work with corporate values, policies, and the City’s vision and mission.
• Support Division-specific objectives related to emergency response readiness and operational effectiveness.

Minimum Qualifications

• Post-secondary degree or diploma in GIS, Data Science, Engineering, Computer Science, Urban Planning, or equivalent.
• At least three years of experience (within the last five years) in GIS, spatial analysis, and application support, preferably in a municipal or emergency services environment.
• Possess a valid Class 'G' Driver's License, or better, and maintain it.

Required Skills and Proficiencies

• Translate organizational needs into GIS-based solutions and measurable outcomes.
• Expert proficiency with enterprise GIS software (e.g., Esri ArcGIS Pro/Enterprise).
• Hands-on experience with Microsoft SQL Server (queries, stored procedures, optimization, SSIS/SSRS/SSAS).
• Proficiency in scripting languages like Python or Visual Basic for automation and analysis.
• Highly developed analytical and problem-solving skills.
• Experience using MS Office Suite (Word, Excel, etc.).
• Experience in leading and documenting technical projects and communicating with stakeholders.
• Commitment to customer service, performance quality, and continuous improvement.
• Well-developed interpersonal, oral, and written communication skills.
• Ability to manage competing demands, prioritize, and meet deadlines.

Key skills/competency

• GIS Application Specialist
• Geospatial Analysis
• Database Management
• Spatial Data
• Emergency Response
• Public Safety Technology
• Microsoft SQL Server
• Python
• Esri ArcGIS
• Application Support