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Zenoti

Product Support Specialist - L2 Support(Global Customers-B2B SaaS)

Zenoti · Hyderabad, Telangana, India

Posted about 3 months ago

or apply directly on Zenoti's site. We never take the application ourselves.

Is this posting real?

This role has been open
81 days
Zenoti's roles stay open a median of 81 days
Reposted
No
Salary listed
No
0% of Zenoti's roles list one
Ghost-job risk at Zenoti
high
45 stale, 0 reposted of 46 open
Hiring momentum
57 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-23

Measured from postings appearing on and disappearing from Zenoti's own greenhouse board since 2026-08-03. Full hiring picture for Zenoti.

About this role

As a Senior Product Support Specialist at Zenoti, you will assist customers in effectively using the Zenoti software to manage their beauty and wellness businesses. Your responsibilities include resolving customer issues, consulting on operational effectiveness, and providing feedback to influence product direction. The role requires flexibility in shift assignments to meet customer needs, and you will be part of a 24/7 support team.

Our read on this posting2.4out of 5
benefits
3/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Zenoti as an employer.

What you need

  • 3 to 8 years in supporting web-based enterprise applications
  • A willingness to solve problems for our customers
  • A technology-centric background
  • Previous advanced support experience with data-driven, web-based applications
  • Strong logical, analytical and problem solving skills
  • Excellent communication skills

What you get

  • Attractive compensation
  • Medical coverage for yourself and your immediate family
  • Access to regular yoga, meditation, breathwork, and stress management sessions
  • Regular social activities
  • Opportunities to give back through social work and community initiatives

Worth weighing

  • Role requires night shifts
  • Work is in a fast-paced, ever-changing startup environment
  • Shift assignments are based on customer needs, which may affect work-life balance

Summarised from Zenoti's posting. Read the full original.

Listed by Zenoti on their greenhouse job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.

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