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Zenoti

Senior Manager - Enterprise Customer Success (SaaS Customer Success)

Zenoti · Seattle, Washington, United States

Posted 28 days ago

or apply directly on Zenoti's site. We never take the application ourselves.

Is this posting real?

This role has been open
28 days
Zenoti's roles stay open a median of 45 days
Reposted
No
Salary listed
No
0% of Zenoti's roles list one
Ghost-job risk at Zenoti
high
28 stale, 0 reposted of 46 open
Hiring momentum
57 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Zenoti's own greenhouse board since 2026-08-03. Full hiring picture for Zenoti.

About this role

The Senior Manager of Enterprise Customer Success at Zenoti will manage a portfolio of high ARR customers, delivering workshops, business reviews, and insights to foster customer growth. This role involves building strong relationships with corporate executives and franchise owners, analyzing customer data to drive platform adoption, and collaborating with various teams to ensure a seamless customer experience.

Our read on this posting2.8out of 5
benefits
1/5
freshness
4/5
career value
4/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Zenoti as an employer.

What you need

  • Bachelor’s degree
  • 10+ years of experience in a customer facing role in Customer Success, Account Manager, Consulting or Professional Services with enterprise level customers
  • Ability to travel as needed to be on-site with key customers or attend important industry events
  • Strong empathy for customers and passion for revenue and growth
  • Experience working in fast-paced growth environments
  • Proven success in client growth, retention, and satisfaction

What you get

  • Opportunities for professional growth, learning, and career advancement

Worth weighing

  • No specific mention of remote work options
  • Travel may be required to meet customers or attend events
  • Role involves managing complex, multi-divisional, multi-geographical customers which may be challenging

Summarised from Zenoti's posting. Read the full original.

Listed by Zenoti on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

More roles at Zenoti

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