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Zenoti

(P1) Senior Product Support Specialist (French Bilingual)

Zenoti · Manchester, England, United Kingdom

Posted about 3 months ago

or apply directly on Zenoti's site. We never take the application ourselves.

Is this posting real?

This role has been open
81 days
Zenoti's roles stay open a median of 81 days
Reposted
No
Salary listed
No
0% of Zenoti's roles list one
Ghost-job risk at Zenoti
high
45 stale, 0 reposted of 46 open
Hiring momentum
57 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-23

Measured from postings appearing on and disappearing from Zenoti's own greenhouse board since 2026-08-03. Full hiring picture for Zenoti.

About this role

As a Senior Product Support Specialist at Zenoti, you will assist customers in effectively using the company's cloud-based software for the beauty and wellness industry. Your responsibilities include responding to customer inquiries via phone, chat, and email, resolving issues, providing consultations, and creating knowledge base materials. The role requires flexibility in working hours to meet customer needs and involves mentoring team members while influencing product direction based on customer feedback.

Our read on this posting2.0out of 5
benefits
1/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Zenoti as an employer.

What you need

  • Minimum 3 years in a public-facing, English and French speaking service position requiring frequent customer engagement
  • Experience running a Point-of-Sale or reservations system
  • Tenaciousness and perseverance
  • A technology-centric background with demonstrated curiosity and self-learning

Worth weighing

  • In-office position in Manchester, UK
  • Shift assignments based on customer needs may affect work-life balance
  • Experience in hospitality or retail preferred but not mandatory

Summarised from Zenoti's posting. Read the full original.

Listed by Zenoti on their greenhouse job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.

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