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Zenoti

Lead Customer Success Manager

Zenoti · Seattle, Washington, United States

Posted 28 days ago

or apply directly on Zenoti's site. We never take the application ourselves.

Is this posting real?

This role has been open
28 days
Zenoti's roles stay open a median of 45 days
Reposted
No
Salary listed
No
0% of Zenoti's roles list one
Ghost-job risk at Zenoti
high
28 stale, 0 reposted of 46 open
Hiring momentum
57 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Zenoti's own greenhouse board since 2026-08-03. Full hiring picture for Zenoti.

About this role

As a Lead Customer Success Manager at Zenoti, you will ensure customers successfully adopt and utilize the company's cloud-based software solution for the beauty and wellness industry. Your role involves building strong relationships with clients, providing product expertise, solving problems, and leveraging data to drive customer satisfaction and retention. You will collaborate cross-functionally and manage multiple accounts while leading discussions and influencing stakeholders.

Our read on this posting2.6out of 5
benefits
1/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Zenoti as an employer.

What you need

  • Ability to deeply understand and use Zenoti’s product
  • Strong analytical and critical-thinking skills
  • Ability to interpret data to define strategies and make informed decisions
  • Confidence, charisma, and credibility to lead discussions
  • Strong interpersonal skills with a customer-first mindset
  • Proven ability to work with diverse teams across sales, marketing & product

Nice to have

  • Experience in a SaaS, technology, or customer-facing role
  • Background in the wellness, beauty, or fitness industries
  • Proficiency in CRM tools and data analytics platforms

Worth weighing

  • No specific mention of remote work options or flexibility
  • The role requires strong technical knowledge and problem-solving skills, which may be challenging for those without a tech background
  • The job involves managing multiple accounts, which could lead to a high workload

Summarised from Zenoti's posting. Read the full original.

Listed by Zenoti on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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