On-Site IT Support Analyst
Wilson Elser - Business & Legal Professionals · Houston, Texas
Posted about 2 months ago
or apply directly on Wilson Elser - Business & Legal Professionals's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 74 days Wilson Elser - Business & Legal Professionals's roles stay open a median of 82 days
- Reposted
- No
- Salary listed
- No 0% of Wilson Elser - Business & Legal Professionals's roles list one
- Ghost-job risk at Wilson Elser - Business & Legal Professionals
- high 71 stale, 2 reposted of 73 open
- Hiring momentum
- 127 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-24
Measured from postings appearing on and disappearing from Wilson Elser - Business & Legal Professionals's own greenhouse board since 2026-08-03. Full hiring picture for Wilson Elser - Business & Legal Professionals.
About this role
The On-Site IT Support Analyst at Wilson Elser provides technology support to attorneys and staff in the Houston office. This role involves troubleshooting hardware and software issues, managing equipment for new hires, and ensuring smooth operation of A/V systems. The analyst will also build relationships with users, evaluate support tickets, and collaborate with IT teams to enhance service delivery.
- benefits
- 2/5
- freshness
- 1/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Wilson Elser - Business & Legal Professionals as an employer.
What you need
- Minimum 2 years in technical support on IT hardware, software, and desktop peripherals
- Experience with Windows 10 & Windows 11 Operating Systems
- Proficiency in Microsoft Office O365, particularly Outlook
- Knowledge of Active Directory & Azure AD
- Experience with Zoom Rooms & Microsoft Teams
- Familiarity with VPN, Remote Access, & Cloud Network Access
Nice to have
- Experience in system operations and/or administration
- Prior law firm experience
- Certifications in CompTIA A+, CompTIA Network+, or MCDST, HDI Support Center Analyst
- ITIL4 certification preferred
What you get
- 401(k) retirement savings plan
- Medical, dental, vision, disability, and life insurance
- Generous PTO plan
- Access to corporate discount plans
Worth weighing
- Full-time on-site position may limit flexibility
- Salary range is stated but final wages may vary based on individual circumstances
- No specific details on career development opportunities mentioned beyond general growth
Summarised from Wilson Elser - Business & Legal Professionals's posting. Read the full original.
Listed by Wilson Elser - Business & Legal Professionals on their greenhouse job board, last confirmed open on 2026-10-24. PitchMeAI is not the employer.
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