Principal Presales Engineer, ISV HLS
Twilio · Remote - US
Posted 13 days ago · $138,872.00 - $173,590.00
or apply directly on Twilio's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 13 days Twilio's roles stay open a median of 44 days
- Reposted
- No
- Salary listed
- Yes 47% of Twilio's roles list one
- Ghost-job risk at Twilio
- high 77 stale, 14 reposted of 158 open
- Hiring momentum
- 277 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Twilio's own greenhouse board since 2026-08-03. Full hiring picture for Twilio.
About this role
The Principal Presales Engineer at Twilio will play a crucial role in the sales team, focusing on the ISV segment. This position involves leading technical pre-sales activities, engaging with customers to understand their needs, proposing solutions, and demonstrating Twilio's products. The role requires a blend of technical expertise and strong communication skills to build trust and guide customers in using Twilio's APIs effectively.
- benefits
- 4/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Twilio as an employer.
What you need
- 8+ years pre-sales experience selling complex, technical products or 10+ years of professional experience supporting technical products coupled with customer facing experience
- Excellent communicator and presenter able to gain audience confidence
- Ability to build a deep understanding of a customer’s communications needs and guide them to a technical solution
- Previous software development experience or working knowledge in one or more of the following areas: Telecom, SIP, Contact Center, or Security
- Experience with sales methodologies
- Bachelor’s and/or Master’s degree in a technical discipline (Engineering, Mathematics, Computer Science) or equivalent practical experience
Nice to have
- Familiarity with cloud platforms (Amazon Web Services, Google Cloud, Microsoft Azure) and cloud application architecture
What you get
- Competitive pay
- Generous time off
- Ample parental and wellness leave
- Healthcare
- Retirement savings program
- Eligible to participate in Twilio’s equity plan
Worth weighing
- Remote-first work culture with potential ad-hoc in-person meetings
- Approximately 25% travel anticipated
- Role not eligible for candidates in certain states including CT, NJ, NY, WA, PA, and surrounding areas of San Francisco, CA
- Salary ranges provided only for specific locations, with no salary listed for other areas
Summarised from Twilio's posting. Read the full original.
Listed by Twilio on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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