Implementation Manager, Mid-Market PST
Triple Whale · Remote- US, West Coast
Posted 14 days ago · $105,000-115,000
or apply directly on Triple Whale's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 14 days Triple Whale's roles stay open a median of 26 days
- Reposted
- No
- Salary listed
- Yes 67% of Triple Whale's roles list one
- Ghost-job risk at Triple Whale
- moderate 4 stale, 0 reposted of 15 open
- Hiring momentum
- 25 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Triple Whale's own greenhouse board since 2026-08-03. Full hiring picture for Triple Whale.
About this role
As an Implementation Manager at Triple Whale, you'll lead the onboarding process for new mid-market customers, ensuring they achieve their business objectives through effective implementation of the company's AI-driven eCommerce solutions. Your role will involve managing multiple projects simultaneously, configuring technical integrations, validating data accuracy, and training customers on using the platform. You'll also collaborate with various teams to enhance the onboarding experience and establish best practices.
- benefits
- 2/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Triple Whale as an employer.
What you need
- 2–4+ years in implementation, onboarding, technical account management, or customer success at a SaaS company
- Strong project management skills
- Technical fluency in tracking and pixel implementation, integrations, APIs, and webhooks
- Working knowledge of the martech and ecommerce stack including Shopify, Meta, Google Ads, and email/SMS platforms
- Proven ability to influence stakeholders without authority
- Disciplined risk management skills
Nice to have
- Previous experience in SaaS, MarTech, analytics, or eCommerce platforms
- Background in customer success, account management, or professional services
What you get
- Base compensation range: $105,000-115,000
- Equal opportunity employer
- Commitment to diversity and inclusion
Worth weighing
- High volume of concurrent projects may lead to a fast-paced and potentially stressful work environment
- Role requires both technical and consultative skills, which may not suit all candidates
- No specific mention of remote work policies beyond location
- Compensation range provided but no additional benefits or perks listed
Summarised from Triple Whale's posting. Read the full original.
Listed by Triple Whale on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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