or apply directly on Toast's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 16 days Toast's roles stay open a median of 42 days
- Reposted
- Yes taken down and listed again at least once
- Salary listed
- No 0% of Toast's roles list one
- Ghost-job risk at Toast
- low 0 stale, 57 reposted of 346 open
- Hiring momentum
- 625 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Toast's own greenhouse board since 2026-08-03. Full hiring picture for Toast.
About this role
The IT Help Desk Analyst at Toast serves as the primary contact for end-users needing technical assistance with software, applications, and hardware. Responsibilities include managing incidents and service requests, supporting IT asset lifecycle management, maintaining meeting room technology, and providing IT support for company events. The role requires strong communication skills and the ability to work autonomously on moderately complex issues.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Toast as an employer.
What you need
- Bachelor's degree in Information Technology, Computer Science, or a related field; or equivalent practical experience
- 3-5 years in an IT support or service desk role
- OS Proficiency: macOS Tahoe, Windows 11 and Linux
- Proficiency in ServiceNow and Jira
- Strong hardware and software troubleshooting skills
- Clear and empathetic communication skills
Nice to have
- CompTIA A+ or equivalent certification
- ITIL Foundation v4 certification
Worth weighing
- Role follows a rotational shift schedule with varying hours
- Office-based work with occasional off-site event support
- Physical activity involved in carrying and setting up IT equipment
Summarised from Toast's posting. Read the full original.
Listed by Toast on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
More roles at Toast
- Flex Territory Account Executive, SMB - East Bay/NapaSan Francisco, CA
- Territory Account Executive, SMB - Long Beach Island, NJLong Beach Island, NJ
- Bilingual Strategic Cuisines Flex Account Executive (Thai)Washington, D.C.
- Strategic Cuisines Flex Account Executive, Mandarin - FloridaFort Lauderdale, FL
- Strategic Markets Account Executive, SMB - Richmond, CARichmond, CA
- Staff Software Engineer, Voice AI PlatformRemote, US
- Engineering Manager 2, Real-Time AnalyticsDublin, Ireland
- Software Engineer, Orders APIBoston, MA