Senior Manager, Operational Excellence
Tactile Medical · Minneapolis, Minnesota
Posted about a month ago
or apply directly on Tactile Medical's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 30 days Tactile Medical's roles stay open a median of 28 days
- Reposted
- No
- Salary listed
- No 0% of Tactile Medical's roles list one
- Ghost-job risk at Tactile Medical
- moderate 12 stale, 1 reposted of 41 open
- Hiring momentum
- 81 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Tactile Medical's own greenhouse board since 2026-08-03. Full hiring picture for Tactile Medical.
About this role
The Senior Manager, Operational Excellence at Tactile Medical is responsible for leading a team focused on enhancing the order process from start to finish. This role involves analyzing operational data, collaborating with various departments to implement process improvements, and ensuring that changes are effectively adopted and sustained. The manager will also coach team members and develop data-driven recommendations for operational enhancements.
- benefits
- 5/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Tactile Medical as an employer.
What you need
- Bachelor’s degree in business, healthcare administration, operations, analytics, or a related field; equivalent relevant experience may be considered
- 7+ years of progressive operations, process improvement, analytics, healthcare operations, reimbursement operations, order management, or related experience
- 3+ years of people leadership experience, including experience leading teams, projects, or cross-functional improvement work
- Experience using operational metrics, SLAs, throughput, quality, productivity, capacity, or workforce planning data to identify issues and drive improvements
- Experience with root-cause analysis, standard work, process documentation, SOPs, training-gap identification, or continuous improvement routines
- Strong problem-solving and communication skills with the ability to translate complex operational issues into clear recommendations and action plans
Nice to have
- Advanced degree such as MBA, MHA, or related graduate degree
- Medical device, durable medical equipment, payer, provider, prior authorization, reimbursement, or revenue cycle operations experience
- Lean, Six Sigma, process improvement, project management, analytics, or change management certification
- Experience supporting large-scale transformation, technology enablement, UAT, platform adoption, or operating model change
- Experience building dashboards, leadership routines, frontline feedback loops, or operational sustainability plans
What you get
- medical, dental and vision benefits
- retirement benefits
- employee stock purchase plan
- paid time off
- parental leave
- family medical leave
Worth weighing
- no specific mention of the technology stack used
- the role involves significant collaboration across multiple departments, which may require strong interpersonal skills
- the position requires travel as business needs arise
Summarised from Tactile Medical's posting. Read the full original.
Listed by Tactile Medical on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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