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Sigma Computing

Technical Support Engineer

Sigma Computing · San Francisco, CA

Posted about 3 months ago · $90k - $115k

or apply directly on Sigma Computing's site. We never take the application ourselves.

Is this posting real?

This role has been open
80 days
Sigma Computing's roles stay open a median of 81 days
Reposted
No
Salary listed
Yes
78% of Sigma Computing's roles list one
Ghost-job risk at Sigma Computing
high
67 stale, 0 reposted of 68 open
Hiring momentum
85 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-23

Measured from postings appearing on and disappearing from Sigma Computing's own greenhouse board since 2026-08-03. Full hiring picture for Sigma Computing.

About this role

As a Technical Support Engineer at Sigma, you will diagnose and resolve complex technical issues for customers in real time, primarily through live chat. You will collaborate with various teams to improve product performance and support operations, participate in high-severity incident management, and contribute to projects aimed at enhancing automation and operational efficiency.

Our read on this posting2.6out of 5
benefits
4/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Sigma Computing as an employer.

What you need

  • 2+ years of experience in a customer-facing technical role (e.g., Technical Support, Solutions Engineer, or Software Engineer) at a cloud and/or SaaS provider
  • Advanced SQL proficiency and expertise at writing high-performance queries, including window functions, UDFs, and complex joins
  • Hands-on experience with at least one major cloud platform (AWS, GCP, or Azure)
  • Proficient in utilizing data visualization tools like Tableau, Looker, or similar platforms
  • Strong understanding and experience of developer workflows (version control, CI/CD, API integrations, and webhooks)
  • Strong collaboration skills and the ability to work with multiple departments

Nice to have

  • Working knowledge of OAuth 2.0, JWT, and SAML
  • Front-end development experience (React, JS, Next.js, or similar)
  • Experience with containers, CI/CD pipelines (GitHub Actions, Jenkins, or similar)
  • Exposure to workflow automation platforms (Zapier, Retool, or internal tooling)
  • Startup experience

What you get

  • Equity
  • Generous health benefits
  • Flexible time off policy
  • Paid bonding time for all new parents
  • Traditional and Roth 401k
  • Commuter and FSA benefits

Worth weighing

  • No salary listed
  • In-office work environment with a 25% travel expectation
  • Role involves periodic on-call support for high-severity incidents

Summarised from Sigma Computing's posting. Read the full original.

Listed by Sigma Computing on their greenhouse job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.

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