Commercial Customer Success Manager - SF
Sigma Computing · San Francisco, CA
Posted 28 days ago · $100k - $125k
or apply directly on Sigma Computing's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 28 days Sigma Computing's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- Yes 78% of Sigma Computing's roles list one
- Ghost-job risk at Sigma Computing
- high 56 stale, 0 reposted of 68 open
- Hiring momentum
- 85 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Sigma Computing's own greenhouse board since 2026-08-03. Full hiring picture for Sigma Computing.
About this role
The Commercial Customer Success Manager will focus on enhancing customer relationships and maximizing the value customers derive from Sigma Computing's platform. Key responsibilities include strategic account management, leveraging analytics expertise to guide customers, developing strategies to improve Net Dollar Retention (NDR), and advocating for customer needs with the product team. The role also involves creating success plans and delivering educational initiatives to boost product adoption and engagement.
- benefits
- 4/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Sigma Computing as an employer.
What you need
- Bachelor’s or Master’s degree in Business, Analytics, Computer Science, or a related field
- 4+ years of experience in a customer success, account management, or consultative role within the SaaS, analytics, or business intelligence industry
- Strong analytical skills with a proven ability to solve complex problems using data
- Excellent communication and interpersonal skills, with a knack for building trust and driving engagement
- Demonstrated ability to manage and grow customer accounts, specifically focusing on net dollar retention
Nice to have
- Experience with SQL, data visualization tools, and cloud-based analytics platforms (Snowflake, Databricks, Redshift, BigQuery)
- ETL experience
- Experience implementing production business intelligence solutions
- Startup experience
What you get
- Equity
- Generous health benefits
- Flexible time off policy
- Paid bonding time for all new parents
- Traditional and Roth 401k
- Commuter and FSA benefits
Worth weighing
- In-office role in San Francisco
- 25% travel expectation
- No specific salary details provided beyond the range of $100k - $125k
Summarised from Sigma Computing's posting. Read the full original.
Listed by Sigma Computing on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
More roles at Sigma Computing
- Senior Revenue Accounting ManagerSan Francisco, CA
- Enterprise Customer Success Manager - NYNew York City, NY
- Enterprise Customer Success Manager - CentralRemote
- Enterprise Customer Success Manager — East (Bilingual: English/Spanish)New York City, NY
- Regional Sales Manager - EMEALondon
- Renewals ManagerNew York City, NY
- Manager, Commercial Solution EngineeringSan Francisco
- Renewals ManagerSan Francisco, CA