Enterprise Customer Success Manager - Central
Sigma Computing · Remote
Posted 28 days ago · $132k - $165k
or apply directly on Sigma Computing's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 28 days Sigma Computing's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- Yes 78% of Sigma Computing's roles list one
- Ghost-job risk at Sigma Computing
- high 56 stale, 0 reposted of 68 open
- Hiring momentum
- 85 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Sigma Computing's own greenhouse board since 2026-08-03. Full hiring picture for Sigma Computing.
About this role
As an Enterprise Customer Success Manager at Sigma Computing, you will focus on building strong relationships with key decision-makers in high-value accounts to enhance customer satisfaction and retention. Your role will involve leveraging your analytics expertise to guide customers in optimizing their use of the platform, developing strategies to maximize Net Dollar Retention (NDR), and advocating for customer needs within the product team. Additionally, you will design and deliver educational initiatives to increase product adoption and engagement.
- benefits
- 4/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Sigma Computing as an employer.
What you need
- Bachelor’s or Master’s degree in Business, Analytics, Computer Science, or a related field
- 7+ years of experience in a customer success, account management, or consultative role within the SaaS, analytics, or business intelligence industry
- Experience navigating complex enterprise sales environments with multiple priorities and stakeholders
- Strong analytical skills with a proven ability to solve complex problems using data
- Excellent communication and interpersonal skills, with a knack for building trust and driving engagement
- Demonstrated ability to manage and grow customer accounts, specifically focusing on net dollar retention
Nice to have
- Experience with SQL, data visualization tools, and cloud-based analytics platforms (Snowflake, Databricks, Redshift, BigQuery)
- ETL experience
- Experience implementing production business intelligence solutions
- Startup experience
What you get
- Equity
- Generous health benefits
- Flexible time off policy. Take the time off you need!
- Paid bonding time for all new parents
- Traditional and Roth 401k
- Commuter and FSA benefits
Worth weighing
- Base salary range provided is $132k - $165k, but compensation may vary based on qualifications and experience
- Role involves a 25% travel expectation
- Experience with specific tools and platforms is preferred but not mandatory
Summarised from Sigma Computing's posting. Read the full original.
Listed by Sigma Computing on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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