Manager, Business Operations
Pilot.com · San Francisco, CA
Posted about 2 months ago · $72,000 - $105,000
or apply directly on Pilot.com's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 46 days Pilot.com's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- Yes 100% of Pilot.com's roles list one
- Ghost-job risk at Pilot.com
- high 7 stale, 0 reposted of 13 open
- Hiring momentum
- 15 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-27
Measured from postings appearing on and disappearing from Pilot.com's own greenhouse board since 2026-08-03. Full hiring picture for Pilot.com.
About this role
The Manager of Business Operations at Pilot will play a key role in planning, allocating, and forecasting work across the organization, focusing on automation and AI-assisted operations. This individual contributor position involves building and maintaining systems for work orchestration, KPI reporting, resource forecasting, and billing operations, while collaborating closely with Customer Operations and senior leadership. The role demands a strong fluency with data and automation tools, as well as a proactive approach to process optimization and project leadership.
- benefits
- 3/5
- freshness
- 1/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Pilot.com as an employer.
What you need
- 3-5 years in business operations, analytics, or finance
- Expert-level proficiency in Excel/Sheets
- Working proficiency in SQL and analytics tools
- Strong verbal and written communication skills
- Detail-oriented with a track record of accuracy
- Experience leading the build or overhaul of an operational system
Nice to have
- Experience in a startup or technology-forward environment
- Experience owning forecasting, billing, or resource-planning
- Comfort using AI tools like Claude Cowork
- Systems thinking ability
What you get
- Flexible vacation/time-off policy
- All federal holidays are observed
- Competitive benefits package including additional wellness benefits
- Parental leave for birthing or non-birthing parents – 100% pay for 12 weeks
- 401(k) plan
Worth weighing
- No specific mention of remote work options beyond hybrid
- Role requires continuous improvement and adaptation, not just maintenance of existing systems
- Fast-paced environment may demand quick adaptation to changing processes
Summarised from Pilot.com's posting. Read the full original.
Listed by Pilot.com on their greenhouse job board, last confirmed open on 2026-09-27. PitchMeAI is not the employer.
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