Pilot.com

Manager, Business Operations

Pilot.com · San Francisco, CA

Posted about 2 months ago · $72,000 - $105,000

or apply directly on Pilot.com's site. We never take the application ourselves.

Is this posting real?

This role has been open
46 days
Pilot.com's roles stay open a median of 45 days
Reposted
No
Salary listed
Yes
100% of Pilot.com's roles list one
Ghost-job risk at Pilot.com
high
7 stale, 0 reposted of 13 open
Hiring momentum
15 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-27

Measured from postings appearing on and disappearing from Pilot.com's own greenhouse board since 2026-08-03. Full hiring picture for Pilot.com.

About this role

The Manager of Business Operations at Pilot will play a key role in planning, allocating, and forecasting work across the organization, focusing on automation and AI-assisted operations. This individual contributor position involves building and maintaining systems for work orchestration, KPI reporting, resource forecasting, and billing operations, while collaborating closely with Customer Operations and senior leadership. The role demands a strong fluency with data and automation tools, as well as a proactive approach to process optimization and project leadership.

Our read on this posting3.4out of 5
benefits
3/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
5/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Pilot.com as an employer.

What you need

  • 3-5 years in business operations, analytics, or finance
  • Expert-level proficiency in Excel/Sheets
  • Working proficiency in SQL and analytics tools
  • Strong verbal and written communication skills
  • Detail-oriented with a track record of accuracy
  • Experience leading the build or overhaul of an operational system

Nice to have

  • Experience in a startup or technology-forward environment
  • Experience owning forecasting, billing, or resource-planning
  • Comfort using AI tools like Claude Cowork
  • Systems thinking ability

What you get

  • Flexible vacation/time-off policy
  • All federal holidays are observed
  • Competitive benefits package including additional wellness benefits
  • Parental leave for birthing or non-birthing parents – 100% pay for 12 weeks
  • 401(k) plan

Worth weighing

  • No specific mention of remote work options beyond hybrid
  • Role requires continuous improvement and adaptation, not just maintenance of existing systems
  • Fast-paced environment may demand quick adaptation to changing processes

Summarised from Pilot.com's posting. Read the full original.

Listed by Pilot.com on their greenhouse job board, last confirmed open on 2026-09-27. PitchMeAI is not the employer.

More roles at Pilot.com

All 13 open roles at Pilot.com →