or apply directly on Pilot.com's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 46 days Pilot.com's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- Yes 100% of Pilot.com's roles list one
- Ghost-job risk at Pilot.com
- high 7 stale, 0 reposted of 13 open
- Hiring momentum
- 15 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-27
Measured from postings appearing on and disappearing from Pilot.com's own greenhouse board since 2026-08-03. Full hiring picture for Pilot.com.
About this role
The Manager of Business Operations at Pilot will oversee and enhance the systems and processes for planning, allocating, and forecasting work across the organization. This individual contributor role involves building and maintaining models for work orchestration, KPI reporting, resource forecasting, and billing operations, with a strong emphasis on automation and AI adoption. The position requires close collaboration with Customer Operations teams and senior leadership to ensure operational efficiency and accuracy.
- benefits
- 3/5
- freshness
- 1/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Pilot.com as an employer.
What you need
- 3-5 years in business operations, analytics, or finance, ideally in a start-up or technology-forward environment
- Expert-level proficiency in Excel/Sheets, including formulas, modeling, and automation/scripting
- Working proficiency in SQL and analytics tools (e.g., Looker)
- Strong verbal and written communication skills
- Detail-oriented with a track record of accuracy
- Experience leading the build or overhaul of an operational system
Nice to have
- Experience owning forecasting, billing, or resource-planning
- Comfort using AI tools like Claude Cowork
- Systems thinking ability to design solutions that connect planning, allocation, forecasting, and billing
What you get
- Flexible vacation/time-off policy
- All federal holidays are observed
- Competitive benefits package including additional wellness benefits
- Parental leave for birthing or non-birthing parents – 100% pay for 12 weeks
- 401(k) plan
- Equity options for full-time regular positions
Worth weighing
- Role involves significant data fluency and automation skills, which may not appeal to all candidates
- The position is hybrid, requiring in-office presence in either San Francisco or Nashville
- Fast-paced environment may require adaptability to changing processes and systems
Summarised from Pilot.com's posting. Read the full original.
Listed by Pilot.com on their greenhouse job board, last confirmed open on 2026-09-27. PitchMeAI is not the employer.
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