Outreach

Senior GTM AI Advisor (Customer Success Manager)

Outreach · United States

Posted about 3 months ago

or apply directly on Outreach's site. We never take the application ourselves.

Is this posting real?

This role has been open
86 days
Outreach's roles stay open a median of 84 days
Reposted
No
Salary listed
No
0% of Outreach's roles list one
Ghost-job risk at Outreach
high
33 stale, 3 reposted of 33 open
Hiring momentum
56 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-29

Measured from postings appearing on and disappearing from Outreach's own lever board since 2026-08-04. Full hiring picture for Outreach.

About this role

The Senior GTM AI Advisor role at Outreach focuses on partnering with customers to maximize the value of the AI platform. This position combines traditional customer success management with a strong emphasis on AI enablement, insights, and automation, ensuring customers transition from manual processes to intelligent workflows. Success is measured through key metrics such as Net Revenue Retention and AI feature adoption.

Our read on this posting2.6out of 5
benefits
4/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Outreach as an employer.

What you need

  • Experience in customer success management or a similar role
  • Strong analytical and data-driven mindset
  • Ability to leverage AI for business outcomes
  • Proven track record in driving customer adoption and value

What you get

  • Flexible time off
  • 401k
  • Generous medical, dental, and vision coverage for full-time employees and their dependents
  • Parental leave program with options for paid night nurse and gradual return to work
  • Infertility/assisted reproductive services benefit
  • Employee referral bonuses

Worth weighing

  • Location preference for West Coast applicants may limit opportunities for others
  • Role requires a strong focus on AI, which may not suit all customer success professionals
  • Success metrics are heavily tied to customer adoption of AI features, which may vary by customer
  • The job blends traditional CSM responsibilities with a strong emphasis on AI, which may require a shift in skillset for some candidates

Summarised from Outreach's posting. Read the full original.

Listed by Outreach on their lever job board, last confirmed open on 2026-10-29. PitchMeAI is not the employer.

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