Outreach

Principal Technical Account Manager

Outreach · Atlanta, GA

Posted 21 days ago

or apply directly on Outreach's site. We never take the application ourselves.

Is this posting real?

This role has been open
21 days
Outreach's roles stay open a median of 42 days
Reposted
No
Salary listed
No
0% of Outreach's roles list one
Ghost-job risk at Outreach
low
0 stale, 3 reposted of 33 open
Hiring momentum
56 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Outreach's own lever board since 2026-08-04. Full hiring picture for Outreach.

About this role

As a Principal Technical Account Manager at Outreach, you will lead strategic engagements with high-profile enterprise customers, acting as a trusted advisor to both customer executives and internal teams. Your role involves defining customer success frameworks, driving transformational programs, and influencing product direction based on deep customer insights. You will also champion AI adoption and operational excellence within the Technical Account Management organization, while managing complex customer environments and systemic risks.

Our read on this posting3.6out of 5
benefits
4/5
freshness
4/5
career value
5/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Outreach as an employer.

What you need

  • 12+ years in Principal Technical Account Management, Enterprise Program Management, Principal Solutions Consulting, Support Leadership, or related strategic technical roles
  • Proven track record managing highly strategic enterprise customers or large-scale programs
  • Recognized expertise in complex customer environments, integrations, and operational strategy at scale
  • Demonstrated influence across Product, Engineering, GTM, and leadership teams
  • Experience building scalable frameworks, processes, strategies, or organizational programs
  • Strong strategic thinking, executive presence, and organizational leadership

Nice to have

  • Server Operating Systems or experience as a Network or Systems Admin preferred

What you get

  • Flexible time off
  • 401k to help you save for the future
  • Generous medical, dental, and vision coverage for full-time employees and their dependents
  • Parental leave program that includes options for a paid night nurse and a gradual return to work
  • Infertility/assisted reproductive services benefit
  • Employee referral bonuses

Worth weighing

  • Role is fully remote but must be located in the EST time zone
  • No specific salary listed
  • The position requires operating with no oversight, which may indicate a high level of responsibility and pressure

Summarised from Outreach's posting. Read the full original.

Listed by Outreach on their lever job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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