Outreach

Director, Customer Advocacy

Outreach · United States

Posted about a month ago

or apply directly on Outreach's site. We never take the application ourselves.

Is this posting real?

This role has been open
30 days
Outreach's roles stay open a median of 42 days
Reposted
No
Salary listed
No
0% of Outreach's roles list one
Ghost-job risk at Outreach
low
0 stale, 3 reposted of 33 open
Hiring momentum
56 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Outreach's own lever board since 2026-08-04. Full hiring picture for Outreach.

About this role

The Director of Customer Advocacy at Outreach will lead the strategy and execution of the customer advocacy program, focusing on amplifying customer voices and experiences. This role involves building and managing a team while collaborating with various departments to drive impactful storytelling and measurable business outcomes. The position is remote and emphasizes the use of technology and AI to enhance advocacy efforts.

Our read on this posting3.2out of 5
benefits
4/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Outreach as an employer.

What you need

  • Experience in customer advocacy or related field
  • Strong strategic thinking and program design skills
  • Proven ability to build and lead a team
  • Excellent relationship-building and storytelling abilities
  • Experience working cross-functionally with sales, marketing, and customer success

What you get

  • Flexible time off
  • 401k
  • Generous medical, dental, and vision coverage for full-time employees and their dependents
  • Parental leave program with options for a paid night nurse and gradual return to work
  • Infertility/assisted reproductive services benefit
  • Employee referral bonuses

Worth weighing

  • Role reports to the Global Head of Corporate Marketing & Communications, indicating a high level of responsibility and visibility
  • Focus on using modern technology and AI solutions may require familiarity with these tools
  • No specific salary or compensation details provided

Summarised from Outreach's posting. Read the full original.

Listed by Outreach on their lever job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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