PitchMeAI Jobs
OKX

Senior Agent, Customer Service (French Speaker)

OKX · Budapest, Budapest, Hungary

Posted about 3 months ago

or apply directly on OKX's site. We never take the application ourselves.

Is this posting real?

This role has been open
102 days
OKX's roles stay open a median of 103 days
Reposted
No
Salary listed
No
8% of OKX's roles list one
Ghost-job risk at OKX
high
343 stale, 6 reposted of 343 open
Hiring momentum
54 roles opened in the last 90 days
↓ down vs. the prior 90 days
Last confirmed on the employer's board
2026-11-14

Measured from postings appearing on and disappearing from OKX's own greenhouse board since 2026-08-03. Full hiring picture for OKX.

About this role

As a Senior Agent in Customer Service at OKX, you will handle inquiries and issues from global customers in multiple languages via email, chat, and voice. Your role involves collaborating with internal teams to address customer feedback, maintaining product knowledge, and building relationships with partners. You will also escalate unresolved issues as needed and work independently in a fast-paced environment.

Our read on this posting2.2out of 5
benefits
3/5
freshness
1/5
career value
3/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of OKX as an employer.

What you need

  • A Diploma in finance, customer service & relations, linguistics, crypto-related studies, or a related field
  • At least 1 years of experience in language-related roles, including translation, interpretation, or localization
  • Proficiency in both spoken and written French and English
  • Ability to work independently in a fast-paced environment
  • Willingness to work according to a given schedule
  • Strong interpersonal skills

Nice to have

  • Familiarity with cryptocurrency and/or finance-technology industry
  • Working knowledge of CRM tools, such as Zendesk
  • Basic computer knowledge: MacOS, Lark, Microsoft Office, and G-Suite

What you get

  • Competitive total compensation package
  • L&D programs for employees' growth and development
  • Various team building programs and company events
  • Wellness and meal allowances
  • Comprehensive healthcare schemes for employees and dependants

Worth weighing

  • No salary listed
  • Fast-paced environment may require quick adaptation to changing needs
  • Role requires proficiency in both French and English, which may limit applicants

Summarised from OKX's posting. Read the full original.

Listed by OKX on their greenhouse job board, last confirmed open on 2026-11-14. PitchMeAI is not the employer.

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