PitchMeAI Jobs
OKX

Senior Agent, Customer Service (Dutch Speaker)

OKX · Budapest, Budapest, Hungary

Posted about 3 months ago

or apply directly on OKX's site. We never take the application ourselves.

Is this posting real?

This role has been open
102 days
OKX's roles stay open a median of 103 days
Reposted
No
Salary listed
No
8% of OKX's roles list one
Ghost-job risk at OKX
high
343 stale, 6 reposted of 343 open
Hiring momentum
54 roles opened in the last 90 days
↓ down vs. the prior 90 days
Last confirmed on the employer's board
2026-11-14

Measured from postings appearing on and disappearing from OKX's own greenhouse board since 2026-08-03. Full hiring picture for OKX.

About this role

As a Senior Agent in Customer Service at OKX, you will interact with customers to address their inquiries and problems through live chat, email, and voice. Your role involves collaborating with internal teams to resolve complaints, maintaining a strong understanding of company products, and building relationships with partners. You will also escalate unresolved issues to supervisors as needed.

Our read on this posting2.4out of 5
benefits
3/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of OKX as an employer.

What you need

  • Diploma in finance, customer service & relations, linguistics, crypto-related studies, or a related field
  • Proficiency in both spoken and written Dutch
  • High level of English language proficiency
  • Ability to work independently in a fast-paced environment
  • Willingness to work on shift rotation
  • Strong interpersonal skills

Nice to have

  • Familiarity with cryptocurrency and/or finance-technology industry
  • Working knowledge of CRM tools, such as Zendesk
  • Basic computer knowledge: MacOS, Lark, Microsoft Office, and G-Suite

What you get

  • Competitive remuneration package
  • Yearly performance bonus
  • Excellent prospects for growth and promotion
  • Employee engagement, recognition and appreciation program
  • Multinational working environment
  • Hybrid work environment available

Worth weighing

  • No specific salary listed
  • Role requires proficiency in Dutch and English
  • Fast-paced environment may be challenging for some candidates

Summarised from OKX's posting. Read the full original.

Listed by OKX on their greenhouse job board, last confirmed open on 2026-11-14. PitchMeAI is not the employer.

More roles at OKX

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Apply to a Senior Agent, Customer Service (Dutch Speaker) position at OKX - Jobs near me at Budapest, Budapest, Hungary