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NICE

Tech Manager, Engineering (CCaaS)

NICE · India - Pune

Posted 22 days ago

or apply directly on NICE's site. We never take the application ourselves.

Is this posting real?

This role has been open
22 days
NICE's roles stay open a median of 45 days
Reposted
No
Salary listed
No
1% of NICE's roles list one
Ghost-job risk at NICE
low
0 stale, 15 reposted of 188 open
Hiring momentum
407 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from NICE's own greenhouse board since 2026-08-03. Full hiring picture for NICE.

About this role

The Tech Manager, Engineering role at NiCE involves leading and mentoring software development teams to deliver cloud-native products in a SaaS model. The position requires hands-on coding, managing project priorities, and collaborating with various stakeholders to define product roadmaps. The manager will also focus on continuous improvement and agile methodologies while ensuring quality and scalability in software development.

Our read on this posting2.6out of 5
benefits
1/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of NICE as an employer.

What you need

  • Bachelor/Master of Engineering Degree in Computer Science, Electronic Engineering or equivalent from reputed institute
  • 15+ years of experience in Software development
  • At least 3 years' experience in managing multiple teams of software developers including first-line Managers, Architects and Product Managers
  • Proven track record of managing the development of enterprise-grade software products
  • Experience developing and supporting multi-tenant cloud-native software delivered as-a-Service (SaaS)
  • Experienced in VoIP, telecom, Media handling with protocols such as SIP, SDP, RTP, RTCP

Nice to have

  • Experience working abroad or with global teams is preferred
  • Demonstrated ability to deftly influence others in sensitive or complex situations.

What you get

  • NICE-FLEX hybrid model allowing 2 days in office and 3 days remote work
  • Opportunities for internal career growth across multiple roles and locations.

Worth weighing

  • No salary listed
  • Focus on hands-on coding and technical leadership may require significant time commitment
  • Experience in VoIP and CCaaS is essential, which may limit candidates without this background.

Summarised from NICE's posting. Read the full original.

Listed by NICE on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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