or apply directly on Nametag's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 0 days Nametag's roles stay open a median of 21 days
- Reposted
- No
- Salary listed
- Yes 25% of Nametag's roles list one
- Ghost-job risk at Nametag
- moderate 4 stale, 1 reposted of 12 open
- Hiring momentum
- 15 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-24
Measured from postings appearing on and disappearing from Nametag's own greenhouse board since 2026-08-03. Full hiring picture for Nametag.
About this role
The Technical Customer Engineer role at Nametag involves serving as the technical escalation point for customer-reported issues, focusing on diagnosing complex integration problems and collaborating with the engineering team to implement solutions. Daily tasks include debugging, providing interim solutions, and improving internal support tools while engaging directly with customers to resolve their issues effectively.
- benefits
- 3/5
- freshness
- 5/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Nametag as an employer.
What you need
- Legally authorized to work in the United States without visa sponsorship
- 2–5 years in technical support engineering, solutions engineering, DevOps, SRE, or adjacent engineering roles
- Client facing experience with clear communication skills for technical and non-technical stakeholders
- Strong debugging skills across APIs, backend integrations, or authentication workflows
- Comfort writing lightweight scripts or tools to diagnose and unblock issues
- Familiarity with IAM platforms such as Okta, Microsoft Entra, Duo, or similar
What you get
- Competitive salary: $120,000 - $160,000
- Potential equity in a high-growth company
- Comprehensive health benefits (medical, dental, vision)
- Flexible time off policies
- 401(k) program with employer matching
- Remote-first culture with opportunities for in-person collaboration during quarterly team off-sites
Worth weighing
- The role requires a strong technical background and client-facing experience, which may not suit those looking for purely backend or development roles.
- The position involves a significant amount of debugging and problem-solving in real-time, which may be stressful for some candidates.
Summarised from Nametag's posting. Read the full original.
Listed by Nametag on their greenhouse job board, last confirmed open on 2026-09-24. PitchMeAI is not the employer.
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