or apply directly on Nametag's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 82 days Nametag's roles stay open a median of 40 days
- Reposted
- No
- Salary listed
- No 20% of Nametag's roles list one
- Ghost-job risk at Nametag
- high 7 stale, 1 reposted of 15 open
- Hiring momentum
- 18 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-25
Measured from postings appearing on and disappearing from Nametag's own greenhouse board since 2026-08-03. Full hiring picture for Nametag.
About this role
The Customer Success Manager at Nametag will be responsible for managing the post-sale relationship with enterprise customers, ensuring successful onboarding, ongoing value delivery, and renewals. This role involves coordinating with various teams to drive customer adoption, identify risks, and advocate for best practices in identity and security. The ideal candidate will focus on measurable outcomes and maintain strong communication with executive stakeholders.
- benefits
- 4/5
- freshness
- 1/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Nametag as an employer.
What you need
- 3–7 years experience in Customer Success, Account Management, or Post-Sales roles in B2B SaaS
- Direct ownership of renewals and retention in an enterprise or security-adjacent product
- Proven experience running structured onboarding and long-term customer success motions
- Strong executive communication skills with CISOs, IT leaders, and senior operators
- Ability to balance empathy with accountability
Nice to have
- Experience in security, identity, IAM, or adjacent infrastructure products
What you get
- Competitive salary at $225k OTE with a 75/25 split
- Meaningful equity ownership
- Comprehensive health benefits (medical, dental, vision)
- Flexible paid time off
- Quarterly team off-sites and travel support
- New computer hardware and equipment
Worth weighing
- Remote-first role with team members across various US cities
- Focus on measurable outcomes may not suit those preferring a more traditional account management approach
Summarised from Nametag's posting. Read the full original.
Listed by Nametag on their greenhouse job board, last confirmed open on 2026-10-25. PitchMeAI is not the employer.
More roles at Nametag
- Channel Account ManagerUnited States
- Eng Operations and Chief of Staff to the CTOAnn Arbor, Michigan
- Director of Product MarketingRemote
- Senior Marketing ManagerRemote
- Technical Customer Engineer (Product Support)Remote
- Engineering ManagerRemote
- VP of OperationsRemote
- Partner Development ManagerRemote