Senior KYC Investigator - Ongoing Due Diligence
Mercury · San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States
Posted 14 days ago
or apply directly on Mercury's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 14 days Mercury's roles stay open a median of 42 days
- Reposted
- No
- Salary listed
- No 2% of Mercury's roles list one
- Ghost-job risk at Mercury
- high 26 stale, 1 reposted of 60 open
- Hiring momentum
- 92 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Mercury's own greenhouse board since 2026-08-03. Full hiring picture for Mercury.
About this role
As a Senior KYC Investigator on the Ongoing Due Diligence team at Mercury, you will support and enhance the KYC risk program by developing and implementing operational processes and controls. Your role involves collaborating with cross-functional teams to improve efficiency and compliance, managing complex KYC workflows, and utilizing data and technology to streamline operations. You will also maintain performance metrics and identify opportunities for process improvement.
- benefits
- 3/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Mercury as an employer.
What you need
- 3 - 5 years of experience related to KYC, Risk Investigations, AML, or Sanctions
- 2+ years of experience building programs or processes
- Strong understanding of Financial Services or highly regulated environments
- Experience in managing customer-facing queues to support excessive caseloads and/or handle customer escalations
- Experience with KYC Verification Software (such as Alloy, MidDesk, Socure, etc)
- Highly motivated self-starter, comfortable working in a high risk environment under minimal supervision
Nice to have
- Curiosity about the US banking system, startups, and ecommerce companies
- Problem-solving skills to improve teams, products, and processes
What you get
- Base salary
- Equity (stock options/RSUs)
- Highly competitive salary and equity ranges
- Regular updates to compensation based on reliable survey data
- New hire offers based on experience, expertise, geographic location, and internal pay equity
Worth weighing
- No specific mention of remote work flexibility beyond US and Canada
- Role involves working in a high risk environment which may not suit everyone
Summarised from Mercury's posting. Read the full original.
Listed by Mercury on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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