Strategic Account Manager
Lighthouse · Dallas-Fort Worth Metroplex
Posted about 2 months ago · $81,000 - $99,500
or apply directly on Lighthouse's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 49 days Lighthouse's roles stay open a median of 47 days
- Reposted
- No
- Salary listed
- Yes 23% of Lighthouse's roles list one
- Ghost-job risk at Lighthouse
- high 30 stale, 2 reposted of 60 open
- Hiring momentum
- 90 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-26
Measured from postings appearing on and disappearing from Lighthouse's own greenhouse board since 2026-08-03. Full hiring picture for Lighthouse.
About this role
The Strategic Technical Account Manager at Lighthouse is responsible for managing a portfolio of high-value Tier 1 accounts, focusing on building executive relationships and driving commercial outcomes. This role involves leading business reviews, ensuring customer success through technical fluency in AI tools, and advocating for client needs internally. Daily tasks include using Lighthouse's product suite and AI tools to demonstrate ROI and drive adoption across accounts.
- benefits
- 5/5
- freshness
- 1/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Lighthouse as an employer.
What you need
- 6+ years in strategic account management, technical account management, or enterprise customer success in a SaaS environment
- Proven experience building executive-level relationships and owning commercial outcomes - renewals, expansion, and retention
- AI-first proficiency: daily use of Claude, Gemini, or similar tools
- Revenue management and business intelligence experience
- Strong understanding of hospitality technology - PMS systems, OTAs, channel managers, or revenue management workflows
- Excellent communication and presentation skills; comfortable running executive-facing sessions independently
Nice to have
- Experience in a commercial overlay or technical advisory role
- Familiarity with Lighthouse or comparable hospitality intelligence platforms
- Working knowledge of API and integration concepts sufficient to field integration-related questions
- Experience with Salesforce, Gainsight, or similar CRM/CS tooling
What you get
- Flexible time off
- 401k matching: Up to 4%
- Health insurance: Two Blue Cross Blue Shield plans with 99% company contribution to the base plan and 75% for dependents and spouses, plus $25/month to HSA
- Vision and Dental Insurance: Dental Buy-up plan option, 50% company contributions to premiums for both employees, dependents and spouses for both
- Employee Assistance Program: 100% confidential and free
- Employer paid Short Term Disability + $50,000 Life Insurance
Worth weighing
- High-touch engagement model may require significant relationship management effort
- Role heavily focused on AI tools and technical fluency, which may not suit all candidates
- No specific mention of remote work flexibility beyond hybrid model
- Salary range provided, but no indication of how it compares to industry standards
Summarised from Lighthouse's posting. Read the full original.
Listed by Lighthouse on their greenhouse job board, last confirmed open on 2026-09-26. PitchMeAI is not the employer.
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