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Housecall Pro

Customer Success Onboarding Specialist

Housecall Pro · United States

Posted 12 days ago · $20.31-$28.21

or apply directly on Housecall Pro's site. We never take the application ourselves.

Is this posting real?

This role has been open
12 days
Housecall Pro's roles stay open a median of 34 days
Reposted
No
Salary listed
Yes
62% of Housecall Pro's roles list one
Ghost-job risk at Housecall Pro
moderate
16 stale, 6 reposted of 47 open
Hiring momentum
67 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Housecall Pro's own greenhouse board since 2026-08-03. Full hiring picture for Housecall Pro.

About this role

As a Customer Success Onboarding Specialist at Housecall Pro, you will ensure a seamless onboarding experience for new service professionals (Pros) joining the platform. Your role involves coordinating onboarding processes, addressing customer inquiries, and fostering relationships to help Pros quickly realize the value of the service. You will also collaborate with various teams to support customer success and drive product adoption.

Our read on this posting4.0out of 5
benefits
3/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
5/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Housecall Pro as an employer.

What you need

  • 1-3+ years experience in full-time customer success, implementation or sales
  • Bachelor's degree or equivalent experience in a related field
  • Proven success in developing relationships with new customers and exceeding success metrics
  • Ability to work the scheduled shifts: Monday - Friday 11am-8pm PST

Nice to have

  • Self-starter with motivation and drive
  • Strong problem solving skills
  • Excellent written and verbal communication skills
  • Prompt attention to detail
  • Strong time management and organizational skills

What you get

  • Generous benefits program including medical, dental, vision, life, disability, and 401(k)
  • Paid holidays and flexible, take-it-as-you-need-it paid time off
  • Monthly tech reimbursements
  • Employee assistance program
  • Paid parental leave

Worth weighing

  • No specific salary listed beyond the hourly range of $20.31-$28.21
  • Role involves significant customer interaction and problem-solving in a fast-paced environment
  • Expectations for proactive engagement and relationship building may require strong interpersonal skills

Summarised from Housecall Pro's posting. Read the full original.

Listed by Housecall Pro on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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