Customer Success Engineer
Hightouch · Remote (EST or CST timezone)
Posted about 3 months ago · $85,000-$110,000
or apply directly on Hightouch's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 80 days Hightouch's roles stay open a median of 80 days
- Reposted
- No
- Salary listed
- Yes 66% of Hightouch's roles list one
- Ghost-job risk at Hightouch
- high 82 stale, 0 reposted of 87 open
- Hiring momentum
- 100 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-22
Measured from postings appearing on and disappearing from Hightouch's own greenhouse board since 2026-08-03. Full hiring picture for Hightouch.
About this role
As a Customer Success Engineer at Hightouch, you will engage directly with users to maximize their value from the platform, addressing inquiries through various communication channels. The role involves technical understanding, including reading API documentation and familiarity with SaaS tools, while collaborating closely with multiple teams across the organization. You will also participate in an on-call rotation to support customer needs and ensure continuity during critical issues.
- benefits
- 1/5
- freshness
- 1/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Hightouch as an employer.
What you need
- 2+ years in a customer-facing role
- Technical background either through experience or education
- Conversant in SQL or willing to learn
- Strong discovery and interpersonal skills
- Excellent verbal and written communication skills
- Ability to adapt to an ever-changing work environment
What you get
- Salary range of $85,000-$110,000 per year
- Meaningful equity compensation
Worth weighing
- Role requires strong organizational skills and multitasking
- Position involves participation in an on-call rotation
- Startup environment may involve wearing many hats and dealing with ambiguity
Summarised from Hightouch's posting. Read the full original.
Listed by Hightouch on their greenhouse job board, last confirmed open on 2026-10-22. PitchMeAI is not the employer.
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