or apply directly on Hightouch's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 20 days Hightouch's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- Yes 66% of Hightouch's roles list one
- Ghost-job risk at Hightouch
- high 58 stale, 0 reposted of 87 open
- Hiring momentum
- 100 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Hightouch's own greenhouse board since 2026-08-03. Full hiring picture for Hightouch.
About this role
As a Customer Success Engineer at Hightouch, you will engage directly with users to maximize their value from the platform, addressing inquiries through various communication channels. The role involves a technical understanding of APIs and SaaS tools, and requires collaboration across multiple teams within the organization. You will also participate in an on-call rotation to support customer needs and ensure service continuity.
- benefits
- 2/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Hightouch as an employer.
What you need
- 2+ years in a customer-facing role
- Technical background either through experience or education
- Conversant in SQL or willing to learn
- Strong discovery and interpersonal skills
- Excellent verbal and written communication skills
- Ability to adapt to an ever-changing work environment
What you get
- Salary range of $85,000-$110,000 per year
- Meaningful equity compensation in the form of ISO options
- Early exercise and a 10-year post-termination exercise window
Worth weighing
- The role requires a technical understanding but does not necessarily need prior technical experience.
- The job involves a significant amount of customer interaction and multitasking in a startup environment, which may lead to ambiguity.
- No specific mention of formal training or onboarding processes for technical skills, which may require self-learning.
Summarised from Hightouch's posting. Read the full original.
Listed by Hightouch on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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