or apply directly on HackerRank Careers's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 20 days HackerRank Careers's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 31% of HackerRank Careers's roles list one
- Ghost-job risk at HackerRank Careers
- high 20 stale, 2 reposted of 29 open
- Hiring momentum
- 42 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from HackerRank Careers's own greenhouse board since 2026-08-03. Full hiring picture for HackerRank Careers.
About this role
As a Customer Experience Engineer Level 1 at HackerRank, you will investigate and resolve technical issues related to the platform, APIs, and customer workflows. This role involves debugging, communicating with customers and internal teams, and contributing to product improvements. You will work closely with more experienced engineers and participate in rotational shifts to support global customer needs.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of HackerRank Careers as an employer.
What you need
- Recent graduate or early-career engineer with up to 3 years of relevant experience
- Strong programming fundamentals and comfort reading code; experience with Python, JavaScript, Java, or a similar language
- Familiarity with REST APIs, HTTP, web applications, and how software systems communicate
- Working knowledge of SQL and an interest in using data to investigate and validate behavior
- Clear written and verbal communicator who can explain technical ideas in plain language to customers and engineers
- Open to rotational shifts and occasional on-call coverage across a global customer base
Nice to have
- Built a project, script, bot, or automation that solved a real problem
- Worked with logs, observability tools, cloud platforms, SSO/SAML/OAuth, or third-party integrations
- Used AI coding tools such as Claude, Cursor, Copilot, or similar and can explain how you validated their output
- Contributed to an open-source project, hackathon, internship, or production codebase
Worth weighing
- Role involves rotational shifts and occasional on-call coverage, which may include evenings or weekends
- The position is designed as a transition into a more advanced role, which may require ongoing learning and adaptation
- The job emphasizes both technical skills and customer communication, which may require balancing priorities
Summarised from HackerRank Careers's posting. Read the full original.
Listed by HackerRank Careers on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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