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HackerRank Careers

Customer Account Manager - SMB

HackerRank Careers · Hybrid in Santa Clara, CA

Posted about 3 months ago · $100,000 to $125,000

or apply directly on HackerRank Careers's site. We never take the application ourselves.

Is this posting real?

This role has been open
86 days
HackerRank Careers's roles stay open a median of 87 days
Reposted
No
Salary listed
Yes
31% of HackerRank Careers's roles list one
Ghost-job risk at HackerRank Careers
high
29 stale, 2 reposted of 29 open
Hiring momentum
42 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-29

Measured from postings appearing on and disappearing from HackerRank Careers's own greenhouse board since 2026-08-03. Full hiring picture for HackerRank Careers.

About this role

The Customer Account Manager role at HackerRank involves managing a portfolio of SMB customers to ensure their satisfaction and retention throughout their lifecycle. Daily tasks include conducting customer check-ins, supporting renewal conversations, and collaborating with various teams to enhance the customer experience. This position is aimed at early-career professionals looking to develop skills in account management and customer relations.

Our read on this posting2.8out of 5
benefits
1/5
freshness
1/5
career value
3/5
role clarity
4/5
pay transparency
5/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of HackerRank Careers as an employer.

What you need

  • 1–3 years of experience in a customer-facing role within a SaaS or technology environment, such as account management, sales development representative, customer success, or sales support
  • Strong written and verbal communication skills
  • Organized and resilient, comfortable managing multiple priorities in a fast-paced environment
  • Customer-focused and motivated by understanding customer needs

Nice to have

  • Familiarity with HR Tech, recruiting tools, or developer-focused products
  • Comfort engaging with day-to-day customer contacts in HR, Talent, or Engineering teams
  • A collaborative mindset, able to work across teams

What you get

  • Eligible for incentive-based pay
  • Annual total potential earnings range of $100,000 to $125,000, including base salary and incentive-based compensation

Worth weighing

  • No specific mention of stock options or additional benefits
  • Salary may be adjusted based on business needs
  • Final offer may vary based on skills, experience, location, and other compensation components

Summarised from HackerRank Careers's posting. Read the full original.

Listed by HackerRank Careers on their greenhouse job board, last confirmed open on 2026-10-29. PitchMeAI is not the employer.

More roles at HackerRank Careers

All 29 open roles at HackerRank Careers →

Apply to a Customer Account Manager - SMB position at HackerRank Careers - Jobs near me at Hybrid in Santa Clara, CA