or apply directly on Flexport's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 87 days Flexport's roles stay open a median of 87 days
- Reposted
- No
- Salary listed
- No 3% of Flexport's roles list one
- Ghost-job risk at Flexport
- high 176 stale, 3 reposted of 176 open
- Hiring momentum
- 234 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-29
Measured from postings appearing on and disappearing from Flexport's own greenhouse board since 2026-08-03. Full hiring picture for Flexport.
About this role
The Manager of Account Management at Flexport in Tokyo will be responsible for managing and expanding relationships with existing customers in Japan. This role involves driving account growth through cross-selling and up-selling, coordinating with local operations teams, and serving as the primary point of contact for key clients. The manager will also support customer onboarding and ensure high service quality while advocating for customer needs within the company.
- benefits
- 1/5
- freshness
- 1/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Flexport as an employer.
What you need
- Bachelor's degree or equivalent.
- 6+ years of experience in account management, sales, or supply chain operations roles, ideally in freight forwarding, logistics, or 3PL/4PL services.
- Proven track record of growing a book of business with Japanese enterprise customers and strengthening long-term client relationships.
- Strong understanding of Japan import/export trade flows and the operational expectations of Japanese shippers around quality, communication, and reliability.
- Native or business-level Japanese (verbal and written) and professional working English.
- Solid working knowledge of Ocean (FCL/LCL) and Air freight, with familiarity with FOB / LOB structures and origin control products preferred.
Nice to have
- Experience supporting BCO and retail customers, including PO and booking management workflows.
- Experience working in a technology-enabled freight forwarder or digital logistics platform.
- Experience as part of a country launch, new office build-out, or insourcing initiative.
Worth weighing
- No salary listed.
- Role involves significant responsibility in a newly established local team, which may come with challenges in initial operations.
- The position requires fluency in Japanese and English, which may limit the candidate pool.
- Experience in a technology-enabled environment is preferred but not mandatory.
Summarised from Flexport's posting. Read the full original.
Listed by Flexport on their greenhouse job board, last confirmed open on 2026-10-29. PitchMeAI is not the employer.
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