or apply directly on Evismart's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 15 days Evismart's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 10% of Evismart's roles list one
- Ghost-job risk at Evismart
- high 14 stale, 1 reposted of 20 open
- Hiring momentum
- 28 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Evismart's own greenhouse board since 2026-08-03. Full hiring picture for Evismart.
About this role
The Production Support & Incident Response Lead at Evi Smart is responsible for leading incident response and ensuring platform continuity during night operations. This role involves investigating production issues, determining safe restoration methods, and coordinating with technical teams to resolve incidents while maintaining clear communication with stakeholders. The lead must proactively monitor platform health and develop a backup to handle routine night triage independently.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Evismart as an employer.
What you need
- Experience supporting live production applications
- Ability to investigate production problems without guidance
- Comfort with logs, dashboards, APIs, databases, and monitoring tools
- Understanding of application, database, API/connectivity, and infrastructure issues
- Strong judgment regarding escalation and business continuity
- Experience in a 24/7 or on-call environment
Worth weighing
- Permanent night-shift role
- Individual contributor position with significant responsibility
- Not a traditional people-management role
- Requires strong decision-making authority and ownership
Summarised from Evismart's posting. Read the full original.
Listed by Evismart on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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