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Evismart

Lead Production Support Engineer

Evismart · BGC, Taguig, Philippines

Posted about 3 months ago · Previously reposted

or apply directly on Evismart's site. We never take the application ourselves.

Is this posting real?

This role has been open
81 days
Evismart's roles stay open a median of 82 days
Reposted
Yes
taken down and listed again at least once
Salary listed
No
10% of Evismart's roles list one
Ghost-job risk at Evismart
high
20 stale, 1 reposted of 20 open
Hiring momentum
28 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-24

Measured from postings appearing on and disappearing from Evismart's own greenhouse board since 2026-08-03. Full hiring picture for Evismart.

About this role

The Lead Application Support Engineer will serve as the primary incident commander during night hours, ensuring that any issues with the Autopilot platform are addressed swiftly and effectively. This role involves monitoring the platform's health, maintaining consistency in processes between day and night shifts, and training a backup team member to assist during night incidents. The engineer will also collaborate closely with the DevOps team to enhance infrastructure stability and automate problem detection.

Our read on this posting1.8out of 5
benefits
1/5
freshness
1/5
career value
3/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Evismart as an employer.

What you need

  • Experience as an individual contributor in a technical support or incident response role (SaaS, platform operations, or similar)
  • Ability to make decisions under pressure without managerial oversight
  • Willingness to be the primary owner of night incidents
  • Basic knowledge of service restarts, log review, and ticketing systems (Jira)
  • Ability to teach and delegate effectively to a peer
  • Clear and calm communication skills during live incidents

Worth weighing

  • Role requires working night shifts consistently
  • No direct management responsibilities, but significant ownership of incident response
  • Limited deep DevOps expertise required, focus is on immediate incident resolution
  • Structured 90-day ramp-up period before full independent night ownership

Summarised from Evismart's posting. Read the full original.

Listed by Evismart on their greenhouse job board, last confirmed open on 2026-10-24. PitchMeAI is not the employer.

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