PitchMeAI Jobs
Customer.io

Senior Software Engineer, Backend

Customer.io · EMEA Remote

Posted about 3 months ago · $150,000 - $200,000

or apply directly on Customer.io's site. We never take the application ourselves.

Is this posting real?

This role has been open
80 days
Customer.io's roles stay open a median of 81 days
Reposted
No
Salary listed
Yes
83% of Customer.io's roles list one
Ghost-job risk at Customer.io
high
28 stale, 0 reposted of 35 open
Hiring momentum
45 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-23

Measured from postings appearing on and disappearing from Customer.io's own greenhouse board since 2026-08-03. Full hiring picture for Customer.io.

About this role

As a Senior Software Engineer at Customer.io, you will design and build distributed systems in Go to enhance communication at scale. Your role involves collaborating across teams to resolve issues, owning the complete lifecycle of problems from architecture to monitoring, and participating in an on-call rotation. You will also leverage AI to streamline development processes and share your knowledge through various mediums.

Our read on this posting3.4out of 5
benefits
3/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
5/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Customer.io as an employer.

What you need

  • 7+ years of experience building scalable, distributed systems in Go (or similar statically typed languages)
  • Comfort working in cloud-native environments (AWS, GCP)
  • Familiarity with relational databases (MySQL) and understanding of performance tradeoffs
  • Experience with observability tooling and operating production systems
  • A bias for action over perfection, and pride in owning technical decisions

What you get

  • Starting salary for this role is $150,000 - $200,000 USD depending on experience
  • 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
  • 16 weeks paid parental leave
  • Unlimited PTO
  • Stipends for remote work and wellness
  • Professional development budget

Worth weighing

  • No specific mention of the tech stack beyond Go and MySQL, which may indicate a focus on legacy systems
  • On-call rotation may imply additional stress or time commitment
  • The role emphasizes ownership and fast-paced decision-making, which may not suit everyone

Summarised from Customer.io's posting. Read the full original.

Listed by Customer.io on their greenhouse job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.

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