PitchMeAI Jobs
Customer.io

Product Manager

Customer.io · Americas Remote

Posted about 2 months ago · $137k–$156k

or apply directly on Customer.io's site. We never take the application ourselves.

Is this posting real?

This role has been open
70 days
Customer.io's roles stay open a median of 81 days
Reposted
No
Salary listed
Yes
83% of Customer.io's roles list one
Ghost-job risk at Customer.io
high
28 stale, 0 reposted of 35 open
Hiring momentum
45 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-23

Measured from postings appearing on and disappearing from Customer.io's own greenhouse board since 2026-08-03. Full hiring picture for Customer.io.

About this role

As a Product Manager for the self-serve journey at Customer.io, you will focus on enhancing customer experiences during their initial weeks with the platform. Your responsibilities include identifying friction points, defining success metrics, collaborating with cross-functional teams, and running experiments to improve activation and retention. You will have ownership over specific aspects of the product experience and will communicate progress and priorities across teams.

Our read on this posting3.6out of 5
benefits
3/5
freshness
1/5
career value
4/5
role clarity
5/5
pay transparency
5/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Customer.io as an employer.

What you need

  • 3+ years of product management experience in SaaS, ideally with self-serve or product-led growth exposure
  • Experience using or developing AI-powered tooling in your product workflow
  • A track record of improving activation or retention metrics
  • Strong analytical and experimentation skills
  • Experience collaborating across Product, Marketing, and CX
  • A clear communicator who simplifies complexity and drives alignment

What you get

  • Starting salary for this role is $137k–$156k USD depending on experience
  • 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
  • 16 weeks paid parental leave
  • Unlimited PTO
  • Stipends for remote work and wellness
  • Professional development budget

Worth weighing

  • No salary listed for specific zones, only ranges provided
  • Focus on self-serve and product-led growth may limit exposure to other product management areas
  • Remote, async-first environment may require strong self-discipline

Summarised from Customer.io's posting. Read the full original.

Listed by Customer.io on their greenhouse job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.

More roles at Customer.io

All 35 open roles at Customer.io →