Senior Manager, Data Science & Analytics
Customer.io · Americas Remote
Posted about 3 months ago · $170,000 - $200,000
or apply directly on Customer.io's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 80 days Customer.io's roles stay open a median of 81 days
- Reposted
- No
- Salary listed
- Yes 83% of Customer.io's roles list one
- Ghost-job risk at Customer.io
- high 28 stale, 0 reposted of 35 open
- Hiring momentum
- 45 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-23
Measured from postings appearing on and disappearing from Customer.io's own greenhouse board since 2026-08-03. Full hiring picture for Customer.io.
About this role
The Senior Manager, Data Science & Analytics at Customer.io will lead a team focused on delivering business value through data analysis and strategic partnerships across various departments. Responsibilities include overseeing behavioral analytics, customer segmentation, and product measurement, while also developing revenue forecasts and managing the internal analytics platform. The role emphasizes strong leadership, analytical skills, and collaboration with senior leaders to drive data-informed decisions.
- benefits
- 4/5
- freshness
- 1/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Customer.io as an employer.
What you need
- 7+ years of experience in Data Science, Analytics, Product Analytics, or a related quantitative field
- Experience leading and developing high-performing teams
- Strong expertise in experimentation, forecasting, statistical analysis, and product or business analytics
- Advanced SQL skills and proficiency with Python or similar analytical tools
- Experience defining metrics, measurement frameworks, and analytical approaches that support product, growth, and business decision-making
- Demonstrated ability to partner with senior leaders, influence strategy, and communicate complex findings clearly to technical and non-technical audiences
Nice to have
- Experience in B2B SaaS, PLG, or subscription-based businesses
What you get
- Starting salary of $170,000 - $200,000 USD depending on experience
- Equity grant in the form of stock options
- 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
- 16 weeks paid parental leave
- Unlimited PTO
- Stipends for remote work and wellness
Worth weighing
- Role involves both leadership and hands-on analytical work, which may require balancing priorities
- The company emphasizes a data-driven approach, which may involve navigating ambiguity and influencing strategy
- Experience in specific analytics platforms and tools is preferred but not mandatory
Summarised from Customer.io's posting. Read the full original.
Listed by Customer.io on their greenhouse job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.
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