or apply directly on Customer.io's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 15 days Customer.io's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- Yes 89% of Customer.io's roles list one
- Ghost-job risk at Customer.io
- high 18 stale, 0 reposted of 28 open
- Hiring momentum
- 38 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Customer.io's own greenhouse board since 2026-08-03. Full hiring picture for Customer.io.
About this role
The Global Controller at Customer.io will lead a team of approximately seven in managing the monthly and quarterly financial close processes, ensuring accurate US GAAP financials, and overseeing revenue accounting. This role involves building a control framework for a remote-first company, managing treasury operations, and maintaining relationships with external auditors and tax partners. The Controller will also drive automation in accounting systems and collaborate with various stakeholders across the organization.
- benefits
- 3/5
- freshness
- 4/5
- career value
- 5/5
- role clarity
- 5/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Customer.io as an employer.
What you need
- 10+ years of progressive accounting experience
- Experience leading a team through managers or leads
- Big 4 (or equivalent top-tier public accounting) foundation
- Deep US GAAP mastery, particularly in subscription and usage-based revenue recognition (ASC 606)
- Experience with automation or AI deployment in accounting with measurable results
- Experience scaling an accounting function that was already running
Nice to have
- Internal controls or SOX-readiness experience
- Remote-first/globally distributed company experience
- M&A or deal accounting exposure
- CPA license, active or inactive
What you get
- Starting salary ranges from $250k to $280k USD, structured by geographic zone and experience
- 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
- 16 weeks paid parental leave
- Unlimited PTO
- Stipends for remote work and wellness
- Professional development budget
Worth weighing
- Salary is structured by geographic zone, which may affect total compensation based on location
- Role requires strong leadership and communication skills, indicating a high level of responsibility and stakeholder engagement
- Experience in a remote-first environment is preferred, which may impact team dynamics
Summarised from Customer.io's posting. Read the full original.
Listed by Customer.io on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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