PitchMeAI Jobs
Customer.io

Engineering Manager

Customer.io · Americas Remote

Posted about 3 months ago · $185,000-$215,000

or apply directly on Customer.io's site. We never take the application ourselves.

Is this posting real?

This role has been open
78 days
Customer.io's roles stay open a median of 81 days
Reposted
No
Salary listed
Yes
83% of Customer.io's roles list one
Ghost-job risk at Customer.io
high
28 stale, 0 reposted of 35 open
Hiring momentum
45 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-23

Measured from postings appearing on and disappearing from Customer.io's own greenhouse board since 2026-08-03. Full hiring picture for Customer.io.

About this role

As an Engineering Manager at Customer.io, you will lead a team focused on delivering customer value through end-to-end project ownership, from planning to delivery. Your role involves driving execution amidst competing priorities, ensuring scalable and secure solutions, and fostering team development through direct coaching. You will also engage in cross-department collaboration to enhance customer success and leverage AI tools to improve team efficiency.

Our read on this posting3.6out of 5
benefits
3/5
freshness
1/5
career value
4/5
role clarity
5/5
pay transparency
5/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Customer.io as an employer.

What you need

  • 3+ years managing engineers at a SaaS company (B2B or B2C)
  • A track record of driving execution with concrete delivery outcomes
  • A strong technical background with recent shipping experience
  • Comfort operating with high autonomy and making tradeoffs
  • Demonstrated AI-native leadership
  • Experience building high-performing, inclusive, and collaborative teams

What you get

  • Starting salary of $185,000-$215,000 USD depending on experience
  • 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
  • 16 weeks paid parental leave
  • Unlimited PTO
  • Stipends for remote work and wellness
  • Professional development budget

Worth weighing

  • The role requires a strong AI-native perspective, which may not suit all candidates
  • High autonomy and little prescribed structure may be challenging for some
  • The focus on driving execution in complex environments suggests a fast-paced work culture

Summarised from Customer.io's posting. Read the full original.

Listed by Customer.io on their greenhouse job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.

More roles at Customer.io

All 35 open roles at Customer.io →