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Customer.io

Director, GTM Finance

Customer.io · Americas Remote

Posted about 3 months ago · $200K–$255K

or apply directly on Customer.io's site. We never take the application ourselves.

Is this posting real?

This role has been open
80 days
Customer.io's roles stay open a median of 81 days
Reposted
No
Salary listed
Yes
83% of Customer.io's roles list one
Ghost-job risk at Customer.io
high
28 stale, 0 reposted of 35 open
Hiring momentum
45 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-23

Measured from postings appearing on and disappearing from Customer.io's own greenhouse board since 2026-08-03. Full hiring picture for Customer.io.

About this role

The Director of GTM Finance at Customer.io will be responsible for managing the go-to-market P&L, which includes overseeing revenue, gross margin, and operational expenses across Sales, Marketing, and Customer Success. This role requires building financial models, driving unit economics, and partnering with various teams to enhance deal economics and pricing strategies. The position also involves championing AI-driven finance workflows and leading the finance team as the company scales.

Our read on this posting3.8out of 5
benefits
4/5
freshness
1/5
career value
4/5
role clarity
5/5
pay transparency
5/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Customer.io as an employer.

What you need

  • 10+ years in FP&A, strategic finance, or related roles at complex, scaled organizations
  • Deep GTM business-partnering experience with Sales, Marketing, or Customer Success
  • Comfortable with subscription/SaaS metrics (ARR, NRR, CAC, LTV)
  • Concrete, demonstrated track record driving AI adoption in finance workflows
  • Proven people leader with experience managing and developing finance professionals
  • Strong Excel skills and experience with planning/GTM systems (NetSuite, Salesforce, Gong, Drivetrain)

What you get

  • Starting salary for this role is $200K–$255K USD depending on experience
  • Equity grant in the form of stock options
  • 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
  • 16 weeks paid parental leave
  • Unlimited PTO
  • Stipends for remote work and wellness

Worth weighing

  • Role focuses heavily on strategic finance and AI integration, which may not appeal to all finance professionals
  • The emphasis on building from a blank page may require strong problem-solving skills and adaptability
  • No specific mention of work-life balance or remote work policies beyond stipends for remote work

Summarised from Customer.io's posting. Read the full original.

Listed by Customer.io on their greenhouse job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.

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