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Cribl

Customer Success Engineer, Federal

Cribl · Remote - Washington, D.C.

Posted 21 days ago

or apply directly on Cribl's site. We never take the application ourselves.

Is this posting real?

This role has been open
21 days
Cribl's roles stay open a median of 45 days
Reposted
No
Salary listed
No
0% of Cribl's roles list one
Ghost-job risk at Cribl
high
34 stale, 0 reposted of 60 open
Hiring momentum
96 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Cribl's own greenhouse board since 2026-08-03. Full hiring picture for Cribl.

About this role

The Customer Success Engineer (CSE) at Cribl serves as a trusted advisor to federal and public sector customers, ensuring they achieve success with Cribl solutions. This role involves driving the Customer Success lifecycle, engaging with technical teams, and demonstrating product value in business discussions. The CSE will also maintain relationships with stakeholders, identify new use cases, and collaborate across various functions to enhance customer experiences.

Our read on this posting3.2out of 5
benefits
4/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Cribl as an employer.

What you need

  • Minimum of 5 years in a related function with direct customer advocacy and engagement experience in post-sales
  • Experience with Federal or Public Sector organizations
  • GovCloud or FEDRAMP Experience
  • Great communication and relationship management skills
  • Customer facing presentation history in program reviews or similar events
  • Direct experience with Observability, Logs, Metrics, IT Operations and Security

Nice to have

  • Direct experience with Cribl products or the Administration of Data Engineering platforms (Splunk, Elastic, Datadog, Snowflake, etc.)
  • Solid technical understanding of managing customers through Customer Success Platforms such as GainSight
  • Working knowledge of major cloud providers (AWS, Azure, GCP)
  • Must be able to obtain a US Security Clearance
  • Local to the greater Washington D.C. area

What you get

  • Health, dental, vision insurance
  • Short-term disability and life insurance
  • Paid holidays and paid time off
  • Fertility treatment benefit
  • 401(k)
  • Equity

Worth weighing

  • Remote-first environment may require working across different time zones and outside standard hours
  • Salary is dependent on geographic location and individual candidate's experience
  • Base salary range is $110,000 to $180,000 USD, with additional incentive compensation for some roles

Summarised from Cribl's posting. Read the full original.

Listed by Cribl on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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