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CoLab Software

Customer Education Lead

CoLab Software · Canada and US, Remote

Posted about 3 months ago

or apply directly on CoLab Software's site. We never take the application ourselves.

Is this posting real?

This role has been open
80 days
CoLab Software's roles stay open a median of 81 days
Reposted
No
Salary listed
No
0% of CoLab Software's roles list one
Ghost-job risk at CoLab Software
high
28 stale, 3 reposted of 29 open
Hiring momentum
38 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-23

Measured from postings appearing on and disappearing from CoLab Software's own greenhouse board since 2026-08-03. Full hiring picture for CoLab Software.

About this role

The Customer Education Lead at CoLab is responsible for designing and delivering scalable learning experiences that enhance customer success and accelerate time-to-value. This role involves creating onboarding materials, developing a curriculum for CoLab Academy, and implementing a learning management system to support self-serve learning. The position requires collaboration with various teams to ensure that educational content meets customer needs and drives measurable business outcomes.

Our read on this posting2.2out of 5
benefits
1/5
freshness
1/5
career value
4/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of CoLab Software as an employer.

What you need

  • 3+ years in instructional design, customer education, or enablement at a B2B SaaS company
  • Experience creating customer-facing content that drives measurable adoption
  • Demonstrated success linking education programs to business outcomes (adoption, time-to-value, renewals)
  • Strong project management and collaboration skills across Customer Success, Product, and Marketing
  • Excellent writing, organization, and presentation skills

Nice to have

  • Experience with technical B2B products, especially engineering tools (CAD, PLM, DevOps, etc.)
  • Hands-on experience with LMS platforms (e.g., Skilljar, Docebo, Thought Industries) or course authoring tools (e.g., Articulate Rise, Camtasia, Adobe Creative Suite)
  • Proven ability to design for scale, blending asynchronous and live learning formats
  • Background in customer marketing, enablement, or customer community

Worth weighing

  • No salary listed
  • Role involves significant cross-functional collaboration which may require strong interpersonal skills
  • Focus on measurable impact may lead to high expectations for performance metrics

Summarised from CoLab Software's posting. Read the full original.

Listed by CoLab Software on their greenhouse job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.

More roles at CoLab Software

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