or apply directly on Cohere Health's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 8 days Cohere Health's roles stay open a median of 37 days
- Reposted
- No
- Salary listed
- No 49% of Cohere Health's roles list one
- Ghost-job risk at Cohere Health
- high 36 stale, 4 reposted of 85 open
- Hiring momentum
- 119 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Cohere Health's own greenhouse board since 2026-08-03. Full hiring picture for Cohere Health.
About this role
As an Intake Quality Assurance Specialist, you will focus on implementing quality measurements and performance improvement strategies within Intake Operations. Your role involves translating QA findings into actionable insights, developing training sessions, and managing multiple projects while ensuring operational efficiency. You will also serve as a subject matter expert, guiding frontline leaders on quality trends and training needs, and facilitating onboarding and upskilling sessions.
- benefits
- 1/5
- freshness
- 5/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Cohere Health as an employer.
What you need
- 5 to 7 years of experience in US Healthcare Payer Processes
- Experience in US healthcare operations, medical billing, claims, or prior authorization
- Experience in healthcare BPO/KPO, payer/provider operations, or contact center environments
- Knowledge of HIPAA regulations and patient privacy practices
- Bachelor’s degree or equivalent experience preferred
- 3+ years in Quality assurance role
Nice to have
- Proficiency with Google Workspace (Sheets, Docs, Forms); ability to build pivot tables and create charts or dashboards
- Experience identifying performance trends and root causes through data
- Experience using quality management systems and conducting structured QA audits
- Experience facilitating coaching sessions and giving constructive feedback
- Understanding of Adult Learning Theory and Training
Worth weighing
- No salary listed
- Role involves managing multiple concurrent priorities which may indicate a high workload
- Experience in a Mac-based environment may limit candidates who are not familiar with it
Summarised from Cohere Health's posting. Read the full original.
Listed by Cohere Health on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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